Eric Posted June 30, 2020 Share Posted June 30, 2020 Hello, I’m new to MegaModz and was curious about how long it takes to assemble a macro remap controller? (No other add-ons) I placed my order on 06/26/2020 Link to comment Share on other sites More sharing options...
James Brady Posted July 1, 2020 Share Posted July 1, 2020 On 6/30/2020 at 6:58 AM, Eric Marchak said: Hello, I’m new to MegaModz and was curious about how long it takes to assemble a macro remap controller? (No other add-ons) I placed my order on 06/26/2020 Hello Eric, Thank you for the recent order with us. Due to the events happening in the world over the past few months, delays from suppliers and the record volume of sales, assembly time now takes around 20 business days since every controller is built to order, tested and then shipped via a shipping method selected. You can always check the progress of your order in your account with us. Here is the screenshot of the user dashboard with highlighted areas showing the message regarding current processing times, anticipated assembly and arrival dates. Do not hesitate to ask further questions, we're here to help. 1 Link to comment Share on other sites More sharing options...
Ellen Smith Posted August 4, 2020 Share Posted August 4, 2020 I ordered something from this website and it was meant to deliver the 28th last month and it was delayed . How many days will it be delayed by and is it still on the way Link to comment Share on other sites More sharing options...
James Brady Posted August 5, 2020 Share Posted August 5, 2020 11 hours ago, Ellen Smith said: I ordered something from this website and it was meant to deliver the 28th last month and it was delayed . How many days will it be delayed by and is it still on the way Ellen, see the reply above please. Link to comment Share on other sites More sharing options...
Mundus Gubernavi Posted August 8, 2020 Share Posted August 8, 2020 On 8/4/2020 at 12:03 PM, Ellen Smith said: I ordered something from this website and it was meant to deliver the 28th last month and it was delayed . How many days will it be delayed by and is it still on the way Hello Ellen, Your package came back as undeliverable. The address provided is insufficient. Please contact our customer care and provide the correct shipping address so we can ship the package over ASAP. https://megamodz.com/contact-us Link to comment Share on other sites More sharing options...
Dillan Leiterman Posted August 13, 2020 Share Posted August 13, 2020 Hi there i ordered about a month ago and my original estimated delivery was the 9th, then you guys changed it to the 12th and I still haven’t received it or any update from you guys. My tracking number also hasn’t been updated since the 6th. It says arrived in Florida but I’m in CA. Any help would be greatly appreciated Link to comment Share on other sites More sharing options...
Mundus Gubernavi Posted August 14, 2020 Share Posted August 14, 2020 Hello Dillan, Sorry to hear that there are no updates on your package. We have been experiencing similar problems with USPS shipments lately. First, shipments take longer in transit than expected and second updates don’t get reflected in the tracking interface. We will get ahold of the USPS support tomorrow if there will be still no updates we will go ahead and create a new controller for you and expedite via Priority mail. We apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Dillan Leiterman Posted August 14, 2020 Share Posted August 14, 2020 2 hours ago, Mundus Gubernavi said: Hello Dillan, Sorry to hear that there are no updates on your package. We have been experiencing similar problems with USPS shipments lately. First, shipments take longer in transit than expected and second updates don’t get reflected in the tracking interface. We will get ahold of the USPS support tomorrow if there will be still no updates we will go ahead and create a new controller for you and expedite via Priority mail. We apologize for the inconvenience. Thank you very very much for the help, you guys are awesome for responding and handling this so quickly👍🏼 Link to comment Share on other sites More sharing options...
Gus Posted August 14, 2020 Share Posted August 14, 2020 10 hours ago, Dillan Leiterman said: Thank you very very much for the help, you guys are awesome for responding and handling this so quickly👍🏼 Hi Dillan, Please keep us updated on what happens. The same thing is happening to me. Estimated delivery was the 5th and the tracking number will not update. 😫 Link to comment Share on other sites More sharing options...
Mundus Gubernavi Posted August 14, 2020 Share Posted August 14, 2020 14 hours ago, Dillan Leiterman said: Thank you very very much for the help, you guys are awesome for responding and handling this so quickly👍🏼 Hello Dillan, Always happy to help. USPS never received your package, even though, the order was processed and scheduled for a pickup. That would indicate we may have some internal issues we need to address. Your controller is being built as we speak. I will personally make sure it will go out today. You will be able to see an updated tracking number in your account later today. The package ships via USPS Priority with a 2-day delivery time. Once again, we apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Mundus Gubernavi Posted August 14, 2020 Share Posted August 14, 2020 4 hours ago, Gus said: Hi Dillan, Please keep us updated on what happens. The same thing is happening to me. Estimated delivery was the 5th and the tracking number will not update. 😫 Hello Gus, Sorry about this issue. Your package has been also lost. A new controller is being built for you. It ships today via USPS Priority. You should expect it to receive on Monday (8/17/2020). A new tracking will become available in your account shortly. 1 Link to comment Share on other sites More sharing options...
Gus Posted August 14, 2020 Share Posted August 14, 2020 39 minutes ago, Mundus Gubernavi said: Hello Gus, Sorry about this issue. Your package has been also lost. A new controller is being built for you. It ships today via USPS Priority. You should expect it to receive on Monday (8/17/2020). A new tracking will become available in your account shortly. Thank you very much for the prompt reply! I already received an e-mail saying the new one was shipped, so thank you for that as well. I will be on the lookout for the new tracking number as it still shows the old one. Thanks again! 👍 1 Link to comment Share on other sites More sharing options...
Gonzalo Crist Posted August 22, 2020 Share Posted August 22, 2020 On 8/14/2020 at 9:12 PM, Gus said: Thank you very much for the prompt reply! I already received an e-mail saying the new one was shipped, so thank you for that as well. I will be on the lookout for the new tracking number as it still shows the old one. Thanks again! 👍 Exactly same thing happened to me, it was stuck on the message "shipping label created, usps awaiting item" for like 7 days 😭 I started to think I was scammed but suddenly it popped up while it was almost at my house, crazy 🤯 1 Link to comment Share on other sites More sharing options...
Gus Posted August 26, 2020 Share Posted August 26, 2020 On 8/14/2020 at 1:38 PM, Mundus Gubernavi said: Hello Gus, Sorry about this issue. Your package has been also lost. A new controller is being built for you. It ships today via USPS Priority. You should expect it to receive on Monday (8/17/2020). A new tracking will become available in your account shortly. I received two controllers. Can you mail me a shipping slip please? Link to comment Share on other sites More sharing options...
Gus Posted August 26, 2020 Share Posted August 26, 2020 8 minutes ago, Gus said: I received two controllers. Can you mail me a shipping slip please? Thanks again for your help. Link to comment Share on other sites More sharing options...
James Brady Posted August 27, 2020 Share Posted August 27, 2020 On 8/26/2020 at 9:12 AM, Gus said: Thanks again for your help. Thank you for letting us know, a shipping label will be emailed to you today from [email protected] Please make sure to download it within 24 hours. Link to comment Share on other sites More sharing options...
Gus Posted August 27, 2020 Share Posted August 27, 2020 2 hours ago, James Brady said: Thank you for letting us know, a shipping label will be emailed to you today from [email protected] Please make sure to download it within 24 hours. Not a problem! Is there any way you can mail me the slip instead of emailing it? Link to comment Share on other sites More sharing options...
Brayden Garner Posted January 1, 2021 Share Posted January 1, 2021 Hey I ordered a controller And I’m trying to add same day assembly to it I purchased the extended warranty but I went back to the controller and now there is an option for same day assembly. Anything I can do to speed up my process? Link to comment Share on other sites More sharing options...
James Brady Posted January 1, 2021 Share Posted January 1, 2021 16 hours ago, Brayden Garner said: Hey I ordered a controller And I’m trying to add same day assembly to it I purchased the extended warranty but I went back to the controller and now there is an option for same day assembly. Anything I can do to speed up my process? Hello, thank you for your order with us. It is not possible to add Same Day Assembly to an existing order, and the custom THC shell you have selected is out of stock and will be back within the next few days. This is the reason the platform didn't allow you to expedite the order. If you are willing to get a different design, please cancel the order from your account and place a new one with added Same Day Assembly. Your refund will be processed within 24 hours. Let me know if you have further questions. Link to comment Share on other sites More sharing options...
Brayden Garner Posted January 3, 2021 Share Posted January 3, 2021 On 1/1/2021 at 11:48 AM, James Brady said: Hello, thank you for your order with us. It is not possible to add Same Day Assembly to an existing order, and the custom THC shell you have selected is out of stock and will be back within the next few days. This is the reason the platform didn't allow you to expedite the order. If you are willing to get a different design, please cancel the order from your account and place a new one with added Same Day Assembly. Your refund will be processed within 24 hours. Let me know if you have further questions. How long do you think it will take for the thc shell to come in? I don’t have enough to pay for the same day assembly I’m willing to wait unless you guys won’t have that in stock any time soon!? Thanks for the reply Link to comment Share on other sites More sharing options...
Brayden Garner Posted January 3, 2021 Share Posted January 3, 2021 How long do you think it will take for the thc shell to come in? I don’t have enough to pay for the same day assembly I’m willing to wait unless you guys won’t have that in stock any time soon!? Thanks for the reply Link to comment Share on other sites More sharing options...
James Brady Posted January 4, 2021 Share Posted January 4, 2021 21 hours ago, Brayden Garner said: How long do you think it will take for the thc shell to come in? I don’t have enough to pay for the same day assembly I’m willing to wait unless you guys won’t have that in stock any time soon!? Thanks for the reply Hello, it's back in stock as of today, since your order due is today, it will be processed in accordance with the ETA. Link to comment Share on other sites More sharing options...
Brayden Garner Posted January 5, 2021 Share Posted January 5, 2021 5 hours ago, James Brady said: Hello, it's back in stock as of today, since your order due is today, it will be processed in accordance with the ETA. Thank you for the response I was emailed today about it I appreacite the feedback Link to comment Share on other sites More sharing options...
Gus Posted October 27, 2021 Share Posted October 27, 2021 On 8/27/2020 at 3:51 PM, Gus said: Not a problem! Is there any way you can mail me the slip instead of emailing it? Hello never received a slip via mail. Don't have a printer. I'm not sure what to do with this second controller. It is still unopened. Link to comment Share on other sites More sharing options...
James Brady Posted October 27, 2021 Share Posted October 27, 2021 2 hours ago, Gus said: Hello never received a slip via mail. Don't have a printer. I'm not sure what to do with this second controller. It is still unopened. Hello Gus, Just keep the controller. We appreciate your honesty 🤗 1 Link to comment Share on other sites More sharing options...
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