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Charging Port No Longer Functions


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Hello,

I recently purchased a Switch Pro modded controller during the holiday season for my nephew. He advised yesterday that he is no longer able to charge the controller using the charging port. He tried multiple cables and multiple USB outlets with no success. Thinking the charging port is broken. How can I go about getting this sent in for repair? Thank you for your time.

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4 hours ago, Lord Sovereign said:

He advised yesterday that he is no longer able to charge the controller using the charging port.

Hello there,

Please go ahead and ship your controller back for an inspection. We will take a look at it. The return shipping label was issued minutes ago and sent directly to your inbox. Please make sure to print it off within 24 hours, otherwise it will expire. 

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