Kinda confused I paid for 3 day shipping or what not and its telling me anticipated shipping day is in a month? how does that make sense. Kinda confused why i paid extra for nothing to change
Shipping and controller assembly are 2 different processes, they are not related to each other. Every controller gets built, tested and shipped out via a shipping method selected. There is information on the site about extended lead time that are related to COVID and increased sales due to the boom in the video game industry. You are also provided with ETA at checkout, so you can see it before you place your order. There is 100% transparency about order processing times, Mega Modz is not trying to mislead anyone. A lot of customers pay extra for Express shipping to decrease the wait as opposed to having the package delivered via regular ground mail.
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Gary Krikorian
Kinda confused I paid for 3 day shipping or what not and its telling me anticipated shipping day is in a month? how does that make sense. Kinda confused why i paid extra for nothing to change
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James Brady
Hi,
Shipping and controller assembly are 2 different processes, they are not related to each other. Every controller gets built, tested and shipped out via a shipping method selected. There is information on the site about extended lead time that are related to COVID and increased sales due to the boom in the video game industry. You are also provided with ETA at checkout, so you can see it before you place your order. There is 100% transparency about order processing times, Mega Modz is not trying to mislead anyone. A lot of customers pay extra for Express shipping to decrease the wait as opposed to having the package delivered via regular ground mail.
More on the Shipping Policy can be read here: https://megamodz.com/shipping-and-delivery
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