Ty Brown Jr Posted August 17, 2020 Share Posted August 17, 2020 Placed order on July 20th. Assembly had always been 8/17 until 8/17 - now details are saying possible back order on an item needed to assemble the controller. Can I please have an accurate ETA? Link to comment Share on other sites More sharing options...
James Brady Posted August 18, 2020 Share Posted August 18, 2020 Hi Ty, Your order is in Processed status now which means it has been completed and is about to be picked by a courier. You will see it convert to Shipped with a tracking number added and emailed to you shortly. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 19, 2020 Author Share Posted August 19, 2020 I contacted the carrier. They said the label was created but the item never was dropped off for shipment. They also said they aren’t experiencing any delays. So I’m confused again on the notification update from megamodz?! Has this product not been built yet or dropped off to the postal office for shipping? Link to comment Share on other sites More sharing options...
James Brady Posted August 19, 2020 Share Posted August 19, 2020 Ty, The package was picked up by them yesterday. They have been slow processing packages in the past few weeks, please allow a little more time for he tracking to be updated, it has happened before to other customers and everyone has received their package. You can see customers feedback in other topics in this section. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 19, 2020 Author Share Posted August 19, 2020 👍thanks Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 21, 2020 Author Share Posted August 21, 2020 Is it possible to just lay you guys to ship it UPS or FedEx overnight. It looks like this USPS postmaster issue is something that isn’t going to be fixed any time soon. I know it’s not megamodz fault but the vendor you guys are using is terrible right now. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 21, 2020 Author Share Posted August 21, 2020 Not lay but **pay** Link to comment Share on other sites More sharing options...
James Brady Posted August 22, 2020 Share Posted August 22, 2020 Ty, The package is already in transit, it left the facility 2 days ago. We are not happy with how USPS been handling ground mail lately either and may consider other couriers if this keep happening. From the experience, your package will pop up in the system while it's already in transit, this is what happened to other packages. In case it gets lost, you will be reimbursed. 1 Link to comment Share on other sites More sharing options...
Gonzalo Crist Posted August 22, 2020 Share Posted August 22, 2020 Exactly same thing happened to me, it was stuck on the message "shipping label created, usps awaiting item" for like 7 days 😭 I started to think I was scammed but suddenly it popped up while it was almost at my house, crazy 🤯Exactly same thing happened to me, it was stuck on the message "shipping label created, usps awaiting item" for like 7 days 😭 I started to think I was scammed but suddenly it poped while it was almost at my house, crazy 🤯 1 Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 24, 2020 Author Share Posted August 24, 2020 On 8/21/2020 at 8:10 PM, Gonzalo Crist said: Exactly same thing happened to me, it was stuck on the message "shipping label created, usps awaiting item" for like 7 days 😭 I started to think I was scammed but suddenly it popped up while it was almost at my house, crazy 🤯Exactly same thing happened to me, it was stuck on the message "shipping label created, usps awaiting item" for like 7 days 😭 I started to think I was scammed but suddenly it poped while it was almost at my house, crazy 🤯 Yup. Just got a notification that it will arrive Wednesday and it’s on time in transit. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 27, 2020 Author Share Posted August 27, 2020 Didn’t arrive🤷♂️ Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 28, 2020 Author Share Posted August 28, 2020 USPS can NOT locate the package. I filled out the lost package claim and my local postal team responded that it never arrived at their facility. They also said they can’t pinpoint what facility it last arrived too. My delivery had changed throughout the past two weeks with an ETA of 8/26 by 8pm. It then changed to in transit, arriving late. As the change happened that’s when i reached for an updated ETA and was told they couldn’t locate it. Been a frustrating and time consuming transaction. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 28, 2020 Author Share Posted August 28, 2020 Waiting 30 days to mod a controller is a long time but you had great reviews on the product. I wish there was an overnight option. I would’ve paid for it. Link to comment Share on other sites More sharing options...
James Brady Posted August 28, 2020 Share Posted August 28, 2020 2 hours ago, Ty Brown Jr said: Waiting 30 days to mod a controller is a long time but you had great reviews on the product. I wish there was an overnight option. I would’ve paid for it. Hello, we are sorry about the delivery delay, unfortunately we can not control or impact the USPS workflow. We actually do offer overnight shipping. I just checked on your package and it is in transit, the last update says: In Transit, Arriving Late Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. But do not worry, if it gets lost, we will send a replacement or reimburse you. Please allow a few more days for the package to appear in the system. Link to comment Share on other sites More sharing options...
Ty Brown Jr Posted August 31, 2020 Author Share Posted August 31, 2020 Received. Thank you! Link to comment Share on other sites More sharing options...
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