Shipping discrepancies

[Tyler Brewer]

Yes I ordered my son a controller with same day assembly and next day arrival. I have a tracking number that doesn’t work. I am a disabled vet and cannot afford another gift for Christmas, any help would be appreciated. 

[Mundus Gubernavi]

Hello Tyler,

Thank you for your recent order with us.

It looks like USPS is experiencing an "UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19". According to the announcement on their official website. 

Please click on the link below to see the screenshot.

https://monosnap.com/file/7EBzkoOEhIqAiErVqCJe895hu6UMbn

Or visit the website directly

https://www.usps.com/

We did ship your package out on the day we promised with the overnight delivery option. Unfortunately, the rest process is beyond our control and there is nothing we can do to expedite it.

In most cases, packages like yours get delayed 1-2 days. You should receive it shortly.

We apologize for the inconvenience. 

 

 

[Bryant Louden]

I shipped with slower shipping and got it only 2-3 days later then was told you should receive it at a decent time like they said covid-19 screwing alot up with shipping. Trust me it's worth the wait just got mine 4 days ago . Goodluck and happy holidays

[Mundus Gubernavi]

1 hour ago, Bryant Louden said:

I shipped with slower shipping and got it only 2-3 days later then was told you should receive it at a decent time like they said covid-19 screwing alot up with shipping. Trust me it's worth the wait just got mine 4 days ago . Good luck and happy holidays

Thank you for your feedback, Bryant. We really appreciate that!