So recently I order a controller from this site, about a week later I checked my order and it said assembly and shipping were pending. I originally just thought it was taking a while but next to the pending text there was an i symbol saying that I should contact costumer support, I did and while I’m waiting for a response I made this post. Anyone else have this issue or know how to help fix it?
The shell you've selected (Dark Matter) ran out of stock. Sorry about that. We have more on the way. It should arrive by the end of this week.
Please let us know if you want to wait or you can pick any other available shell design and we will ship your package ASAP.
Please note that if you want to change any other controller parts besides the shell then it would be easier to cancel your current order and place a new one.
In this case, we will still ship your order the same day as long as it placed before 3PM ET.
Please let us know how you would like to proceed.
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Adam Gniewek
So recently I order a controller from this site, about a week later I checked my order and it said assembly and shipping were pending. I originally just thought it was taking a while but next to the pending text there was an i symbol saying that I should contact costumer support, I did and while I’m waiting for a response I made this post. Anyone else have this issue or know how to help fix it?
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Mundus Gubernavi
Hello Adam,
Thank you form your recent order with us.
The shell you've selected (Dark Matter) ran out of stock. Sorry about that. We have more on the way. It should arrive by the end of this week.
Please let us know if you want to wait or you can pick any other available shell design and we will ship your package ASAP.
Please note that if you want to change any other controller parts besides the shell then it would be easier to cancel your current order and place a new one.
In this case, we will still ship your order the same day as long as it placed before 3PM ET.
Please let us know how you would like to proceed.
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